Frequently Asked Questions

PRICES

  • All prices are in Australian dollars.

DELIVERY

  • Shipping and packing is free of charge Australia wide.

  • International shipping is available to most countries and will vary by weight and location. The cost of shipping will be calculated by these variables at checkout.

  • International orders may also be subject to additional duties and taxes and these are the responsibility of the purchaser.

  • Artworks are shipped within 3 business days using Australia Post and a standard tracking number will be emailed upon shipping.

  • If the purchaser wishes to make alternative arrangements for postage via a courier service then additional postage will apply (on domestic and international orders). Please contact me via email or my contacts page for a quote.

  • No refunds on shipping costs will be provided due to postal service delays.

  • Artworks on paper (that are not mounted) will be rolled with acid-free tissue and put in a mailing tube. Upon receipt of the artwork please lie it on a flat surface, cover with paper/baking paper and pile heavy books on top for up to 48 hours to flatten.

 

IS MY PAINTING READY TO HANG?

Paintings on canvas, linen and ply board/panel will be ready to hang with D-rings and wire attached to the back of the artwork.    Unframed works on paper will require purchaser’s own framing.  

 

CARING FOR YOUR PAINTING

Painted artworks on canvas/linen/ply/board – lightly dust the surface with a soft dry brush, or cloth. Do not use cleaning products, water or any moisture on the surface of your painting as this may cause damage.

Stitched artworks on canvas, linen, cotton or other fabric – lightly dust the surface with a soft dry brush. Avoid displaying in direct sunlight or areas with high humidity and little airflow.

 

CAN I COLLECT MY ARTWORK FROM YOUR STUDIO?

Yes. My studio is located in Lindfield on Sydney’s North Shore.   

 

WHAT IF MY ARTWORK ARRIVES DAMAGED?

All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me straight away and if possible keep a photograph.  

 

WHAT ABOUT RETURNS?

Unfortunately I cannot offer returns on change of mind.

 

DO YOU DO COMMISSIONS?

Yes, I do a small number of commissions a year. Please get in touch via my contacts page.

  

WHAT MATERIALS DO YOU USE?

I use artist quality paints and substrates and a range of media (i.e. pen, paint pens, pencils, markers, collage, ink, acrylic ink, thread, yarn, beads, sequins).

 

IMAGES

Paintings/stitched works shown on my website are photographs of my original artwork. Although every effort has been made to display the closest representation of the artwork, due to colour variations from different monitors and devices, colours may appear different to what you see on your screen.